Contact Us

Notation Based on the Specified Commercial Transactions Act

SellerSINDO Corporation
RepresentativeMoshin Shibata
Location2-26-13 Komone, Itabashi-ku, Tokyo
Phone03-6388-1787
Emailinfo@mosn.com
URLwww.sindo.co.jp
Additional FeesGenerally, no fees other than the product price and shipping are charged. * However, bank transfer fees are borne by the customer.
Delivery PeriodDelivery periods for back-ordered or out-of-stock items are listed on each product page. Please note that specified delivery dates may not be guaranteed for out-of-stock items. In-stock items are generally shipped within 3 days of order placement.
Payment MethodsCredit card, bank transfer, and PAYPAY are accepted. * Please complete payment within 2 days of ordering. Orders may be automatically cancelled if payment is not confirmed by the deadline. * Credit card payments are processed according to each card company's terms.
Returns & ExchangesReturns and exchanges are accepted within 7 days of receipt. Customer-initiated returns/exchanges are limited to unopened and unused items, with shipping costs borne by the customer (prepaid).
Same-Day Shipping

In-stock items ship same day. Next-day delivery available in select areas.

100% Genuine Guarantee

All products sourced through official manufacturer channels. MOSN is an authorized dealer.

Install Support Coming Soon

Installation support is currently in preparation. We plan to launch a nationwide service soon — stay tuned.

Manufacturer Warranty

All products are covered by manufacturer warranty.